Hot Venom Return Policy

Hot Venom will accept apparel merchandise for return or exchange within 30 days of the purchase provided the merchandise is unworn/unwashed and shipping back to our warehouse is paid. CDs and DVDs will be exchanged or returned for full purchase price as long as original packaging is unopened.

There are no refunds, returns or exchanges for digital downloads; all such sales are final.

We will pay for the cost of return shipping given we determine the merchandise returned is in satisfactory condition. (If an item is rejected returned will be sent back to you at your cost and will be charged to you at your cost and will be charged to the source of your original payment.

Hot Venom cannot issue refunds for merchandise lost in the mail. We recommend a traceable ship method to insure a successful delivery.

Hot Venom will make every effort to resolve any exchange/return issue in a timely manner. Please allow a maximum of 2-3 weeks for shipping of your returned/exchanged merchandise.

If an item is on backorder, we will notify you via e-mail. If you have any questions, please e-mail us.


	Hot Venom Return Policy Hot Venom will accept apparel merchandise for return or exchange within 30 days of the purchase provided the merchandise is unworn/unwashed and shipping back to our warehouse is paid. CDs and DVDs will be exchanged or returned for full purchase price as long as original packaging is unopened. There are no refunds, returns or exchanges for digital downloads; all such sales are final. We will pay for the cost of return shipping given we determine the merchandise returned is in satisfactory condition. (If an item is rejected returned will be sent back to you at your cost and will be charged to you at your cost and will be charged to the source of your original payment. Hot Venom cannot issue refunds for merchandise lost in the mail. We recommend a traceable ship method to insure a successful delivery. Hot Venom will make every effort to resolve any exchange/return issue in a timely manner. Please allow a maximum of 2-3 weeks for shipping of your returned/exchanged merchandise. If an item is on backorder, we will notify you via e-mail. If you have any questions, please e-mail us.